The COMMS4DOCS App provides you with a library of phrases to enhance your interactions with: patients; relatives; colleagues and teams.
It can:
Boost your exam performance;
Sharpen up your daily interactions;
Get you to the next step up.
Boost your exam performance: RCA; (CSA); OSCE; PACES; MRCP
Get you to the next step up: VIVAS; Interviews
Useful for:
PLAB & OET preparation
The categories include:
Structuring a consultation
Demonstrating empathy
Structuring a handover
Asking for help
Conveying urgency
Thanking
Using cautious language
Breaking difficult news
Saying, ‘I don’t know’.
Signposting the end of a consultation
Checking the next steps
Formal presentations & questions
Asking about pain
Demonstrating active listening
Explaining next steps
Collaborative language
Delegating
Outlining risks
Dealing with criticism & being assertive
Talking about Consent
Talking about Confidentiality
Presenting a case
Handling complaints
Establishing rapport
Acknowledging cues
Saying, ‘I’m not sure’.
Describing procedures/conditions
Negotiating
Outlining responsibilities
Breaking difficult news
Disagreeing & Agreeing
Data gathering
Exploring ideas, concerns & expectations
Prioritising information
Responding to anger
Supporting & empowering
Sharing management
Checking understanding
Describing discrimination
Demonstrating reassurance
Owning up to Mistakes
A dynamic/responsive app with direct access to support from the trainer
